Artisan Baking Excellence

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Privacy Policy

Last updated: January 2026

Information We Collect

We collect information you provide directly to us, such as when you place an order, contact us, or subscribe to our newsletter. This may include your name, email address, phone number, delivery address, and payment information.

How We Use Your Information

We use the information we collect to process your orders, communicate with you about our services, improve our website and services, and comply with legal obligations.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who help us operate our business, such as payment processors and delivery services.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Cookies

We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call +1 (212) 984-7362.

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Terms of Service

Last updated: January 2026

Acceptance of Terms

By accessing and using Quality Bake Co services, you accept and agree to be bound by the terms and provision of this agreement.

Orders and Payment

All orders are subject to acceptance and availability. Payment is required at the time of order placement. We accept major credit cards and cash for pickup orders.

Custom Orders

Custom cake orders require a minimum 48-hour notice. A deposit may be required for large or complex orders. Design consultations are available by appointment.

Delivery and Pickup

Delivery times are estimates and may vary due to traffic or weather conditions. Pickup orders must be collected within 24 hours of notification unless other arrangements are made.

Cancellation Policy

Standard orders can be cancelled up to 24 hours before pickup/delivery. Custom orders may be subject to cancellation fees depending on the stage of preparation.

Quality Guarantee

We stand behind the quality of our products. If you are not satisfied with your order, please contact us within 24 hours for resolution.

Limitation of Liability

Quality Bake Co shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.

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Disclaimer

Last updated: January 2026

General Information

The information on this website is provided on an "as is" basis. Quality Bake Co makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or suitability of the information.

Allergen Information

Our products may contain or come into contact with common allergens including wheat, eggs, milk, nuts, and soy. Please inform us of any allergies when placing your order. We cannot guarantee that our products are free from allergen cross-contamination.

Dietary Restrictions

While we offer various options for different dietary needs, customers with severe allergies or specific dietary requirements should consult with our staff before ordering. We recommend reviewing ingredient lists and discussing any concerns directly with our team.

Product Variations

As our products are handcrafted, slight variations in appearance, taste, and texture may occur. Photos on our website are for illustration purposes and actual products may vary.

Seasonal Availability

Some products and ingredients may be subject to seasonal availability. We reserve the right to substitute ingredients or modify recipes when necessary due to availability or quality concerns.

External Links

Our website may contain links to external sites. Quality Bake Co is not responsible for the content or privacy practices of these external websites.

Updates

We reserve the right to update this disclaimer at any time. Continued use of our services constitutes acceptance of any changes.